Privacy Policy for Chill Solutions LLC

Last Updated: September 12th, 2025

1. Introduction

Chill Solutions LLC (“Chill Solutions,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, https://www.chillsolutionsllc.com (the “Site”), submit forms, or otherwise interact with us.

By using our Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a. Information You Provide

When you interact with our Site (e.g., filling out forms, signing up for newsletters, requesting services, or contacting us), we may collect:

  • Name

  • Email address

  • Phone number

  • Address or company details

  • Any information you include in form submissions or communications

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type, operating system, and device details

  • Pages viewed, links clicked, time spent on pages

  • Referral source (how you found our Site)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve functionality and user experience

  • Track analytics (e.g., Google Analytics)

  • Personalize content or remember preferences

  • Support advertising or remarketing campaigns

You can manage or disable cookies through your browser settings. Please note that some features of our Site may not function properly if cookies are disabled.

3. How We Use Information

We may use your information to:

  • Provide and improve our services

  • Respond to inquiries or requests submitted via forms

  • Send updates, promotions, and marketing communications (where legally permitted)

  • Analyze trends and optimize our Site performance

  • Detect, prevent, and address security issues or fraud

  • Comply with legal or regulatory obligations

4. Sharing of Information

We do not sell your personal information. However, we may share it with:

  • Service providers (e.g., web hosting, analytics, email marketing platforms, payment processors)

  • Business partners when necessary to fulfill a request you initiate

  • Legal authorities when required by law or to protect our rights, safety, or property

  • Successors in interest in the event of a business merger, acquisition, or sale

5. Data Security & Retention

We implement industry-standard safeguards to protect your information. However, no electronic transmission is completely secure, and we cannot guarantee absolute security.

We retain personal data only as long as necessary for the purposes stated, or as required by law. Non-identifiable data may be kept indefinitely.

6. Your Rights and Choices

Depending on your location, you may have rights such as:

  • Accessing the personal data we hold about you

  • Requesting correction or deletion of your information

  • Opting out of promotional communications

  • Restricting or objecting to processing of your data

  • Withdrawing consent (where applicable)

To exercise your rights, please contact us at the details below.

7. California Consumer Privacy Act (CCPA) Rights (If Applicable)

If you are a California resident, you may request:

  • A copy of personal information collected in the past 12 months

  • Details about how we use and share that information

  • Deletion of your personal information (with exceptions)

We do not sell personal information for monetary value.

8. General Data Protection Regulation (GDPR) (If Applicable)

If you are located in the European Economic Area (EEA) or UK, the following applies:

  • Legal Basis: We process personal data under bases such as consent, contract necessity, legal compliance, or legitimate interests.

  • Data Transfers: Information may be transferred outside the EEA/UK (e.g., to the U.S.), but safeguards (such as standard contractual clauses) are applied.

  • Rights: You may request data access, rectification, deletion, restriction, portability, or object to processing.

9. Third-Party Services

Our Site may include links to third-party websites, plug-ins, or services. We are not responsible for their privacy practices.

Some of our services (like analytics, email marketing, or ad platforms) may use cookies or tracking codes to collect information across websites.

10. Children’s Privacy

Our Site is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect information from minors. If we learn that a child has submitted personal data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised “Last Updated” date. Continued use of our Site means you accept the updated terms.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Chill Solutions LLC
40 Gwynns Mill Ct
Owings Mills, MD 21117