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What is an ice cream co-packer, and when should your brand use one?

How contract manufacturing works, what it includes, and what to ask before choosing a partner.

Chill Ice Cream Solutions · [Date] · 8 min read
Batch freezer on the Chill production floor

Batch freezer, Owings Mills plant.

The model, in one paragraph

A co-packer makes your product in their plant, under your brand, to your specification. You own the brand, the recipe and the customer. They own the equipment, the certifications, the labor and the cold chain to the dock. Most ice cream brands on the shelf are made this way.

You own the brand and the recipe, and we own the equipment, the certifications and the sanitation shift.

What a co-packer does

At minimum: mix, pasteurize, freeze, fill, harden, package and store. A full-service partner also handles recipe development, packaging guidance, quality documentation and frozen shipping.

  • Formulation and R&D: from a napkin sketch or your own tested recipe.
  • Production: pints, molded stick bars, sandwiches, cones and cakes on automated lines.
  • Quality and compliance: HACCP, documented checks, lot traceability, allergen control.
  • Storage and logistics: on-site cold storage and reefer coordination to your DCs.

When it makes sense

Before you have the volume to run a line five days a week. Capital goes to marketing and distribution instead of a hardening tunnel. It also makes sense for established brands that want a second source near East Coast distribution, or a format they don't run in-house.

Five questions to ask

  • Which formats do you run, and what is the daily minimum for each?
  • Which certifications do you hold, and can I see the last audit?
  • How do you handle allergens and changeovers between my product and the next?
  • Who owns the recipe if you help develop it?
  • How far is the plant from my distribution centers, and who books the reefer?

What to bring to the first call

A target format, a rough annual volume, a launch window and, if you have one, a recipe or a benchmark product. That is enough to tell you whether it fits, what it costs and how long it takes.

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